Legal
Privacy Policy
This policy applies to Android apps published on Google Play by Quetzal (Pvt.) Ltd. under the developer name Quetzal Publications. It is written to stay consistent with the information we provide in each app’s Google Play Data safety form. If a particular app has its own privacy notice, that notice applies in addition to this policy.
1. Who we are
This Privacy Policy is issued by Quetzal (Pvt.) Ltd., which publishes Android apps on Google Play under the developer name Quetzal Publications (“we”, “us”, or “our”).
Trading as Quetzal Publications on Google Play
Quetzal (Pvt.) Ltd., Ground Floor, 46-A1 Shayan Lane, Main Gulberg, Lahore 54000, Pakistan
Email: tech@quetzalcorp.com
Website: https://quetzalcorp.com/
We are a company registered in Pakistan. For Google Play trader-declaration purposes, the company name, registered address and support email above are the contact details that should match our Play Console and D-U-N-S record.
2. Scope
This policy describes how we handle information in connection with our free Android games and utilities published on Google Play. Our apps:
- are free to download and use;
- are monetized with Google AdMob advertisements (including banner and rewarded ads) and may, in some apps, offer optional in-app purchases through Google Play Billing;
- are designed to collect only the data needed to operate, support and monetize the app;
- work offline where the app’s features allow it; and
- do not require you to create an account with us, unless a specific app’s listing or in-app notice says otherwise.
Location is used only by apps that include an attendance or check-in feature, only after you grant the relevant Android permission, and only to help confirm presence at a workplace location. Apps without that feature do not request precise location for this purpose.
This policy does not cover websites, products or services of other companies, including Google Play itself, except to the extent we explain how those services process data when you use our apps.
3. Data we collect
We aim to collect only what is needed. The categories below describe data that may be collected when you install or use one of our apps. Not every app collects every category. The Data safety section of each app’s Google Play listing is the app-specific summary.
3.1 Device information and identifiers
Our apps and the Google services they use may collect standard technical information such as device type and model, operating system version, app version, language and time zone settings, IP address, and diagnostic identifiers needed to deliver and secure the app. This information is typical of Android apps that use Google Play services.
3.2 Advertising ID
On devices that provide one, Google’s advertising identifier (the Advertising ID) may be collected and used by Google AdMob and its advertising partners to deliver, measure and, where permitted, personalize ads. You can reset this identifier or limit ad tracking in your device settings, as described in the advertising section below.
3.3 Location
- Precise location (opt-in, limited use). Only apps that include an attendance or check-in feature may request precise (GPS) location. We request this only after you choose to use that feature, and only through the Android permission prompt. If you grant permission, precise location is used solely to confirm whether you are present at a workplace location for that check-in. We do not use this precise location to personalize ads, and we do not request it in apps that have no attendance or check-in feature. You can deny or later revoke the permission in Android settings. If you deny it, the check-in feature may be limited or unavailable, but other parts of the app should continue to work.
- Coarse or approximate location inferred by advertising SDKs. Google AdMob and its advertising partners may infer a coarse or approximate location (for example, from IP address) to serve and measure ads. This is not the same as the precise workplace check-in location described above, and it does not require the attendance-feature permission.
3.4 Crash and diagnostics data
Some of our apps may collect crash reports and diagnostic information, such as the time of a crash, the app version, device type, and technical logs needed to investigate a failure. Where we collect this data, we use it to find and fix bugs and to improve stability. We do not use crash and diagnostics data to personalize ads. If a particular app does not collect this data, that will be reflected in its Play Data safety form.
3.5 Purchase records
If an app offers in-app purchases, those transactions are processed by Google Play Billing, not by us directly. Google handles payment details in accordance with Google’s policies. We may receive limited purchase records from Google (for example, that a product was purchased, restored or refunded, and a transaction identifier) so that we can unlock or restore the item you bought. We do not receive your full payment card number.
3.6 Information you choose to provide
If you email us for support, we will receive the content of your message and the email address you use to contact us, and we will use that information to respond and to keep a record of the enquiry.
3.7 Data we do not collect as a matter of course
Unless a specific app’s notice and Data safety form say otherwise, we do not require you to create an account with us, and we do not collect your name, contacts, photos, precise location for advertising, or payment card details.
4. How we use data
We use the information described above to:
- provide, maintain and improve the apps, including delivering features that work offline where possible;
- display advertisements through Google AdMob, measure ad performance, and, where permitted by you and by applicable law, serve personalized ads;
- process optional in-app purchases and restore entitlements through Google Play Billing;
- confirm workplace presence for attendance or check-in features, and only when you have opted in through the Android location permission;
- diagnose crashes and improve reliability, where diagnostics are collected;
- respond to support requests; and
- comply with law, enforce our Terms of Service, and protect the security of our users and our business.
We do not sell your personal information. We also do not use precise check-in location for advertising.
5. Third parties
We rely on Google services to distribute, monetize and, where offered, sell in-app items. Those companies process data under their own policies. The main third parties are:
- Google AdMob and Google’s advertising partners, which serve and measure ads in our apps. See Google’s Privacy Policy and How Google uses information from sites or apps that use our services, including information about Google’s ad partners.
- Google Play services, which provide core Android and Play functionality used by our apps. See Google’s Privacy Policy.
- Google Play Billing, which processes optional in-app purchases. See the Google Payments Privacy Notice and Google’s Privacy Policy.
These services may collect device information, advertising identifiers, approximate location, and usage or purchase data as described in their policies. We do not control how Google independently uses data it collects as a controller under those policies.
6. Advertising, personalization and consent
Our apps are free and display ads, including banner and rewarded ads, through Google AdMob. Ads may be personalized or non-personalized.
- Personalized ads use information such as the Advertising ID and inferred interests to show ads that may be more relevant to you.
- Non-personalized ads are not based on your Advertising ID profile in that way. They may still use contextual information (such as the app you are using, approximate location inferred from IP address, and content of the ad request) to serve an ad.
If you are in the European Economic Area, the United Kingdom, or another region where Google requires a consent management platform, we use Google’s User Messaging Platform (UMP) or another certified consent management platform (CMP) to ask for your choices about ads and, where required, certain data uses, before personalized ads are served. You can usually change those choices later from a privacy or consent option in the app, where one is provided, or by following the controls in the consent form.
You can also reset your Advertising ID or opt out of personalized ads at the device level. On most Android devices this is under Settings, then Privacy or Google, then Ads (the exact path can vary by device and Android version). Resetting the Advertising ID breaks the link to the previous identifier. Limiting ad tracking or opting out of ads personalization asks Google and participating partners not to use the Advertising ID to personalize ads. You may still see ads, including non-personalized ads.
For more information, see Google’s advertising policies and Google Play’s guidance on Advertising ID.
7. Data retention
We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including to provide the relevant app feature, resolve support requests, maintain security, and meet legal or accounting requirements, after which we delete it or irreversibly anonymize it where we can.
- Advertising identifiers and ad-request data are processed primarily by Google AdMob and its partners, and are retained according to Google’s policies and your consent and device settings.
- Purchase records needed to honour an in-app purchase may be kept for as long as the entitlement may need to be restored, and as required for tax, accounting or dispute purposes. Payment details are retained by Google, not by us.
- Precise location used for an attendance or check-in event is retained as part of that check-in or attendance record for as long as the record is needed for the workplace purpose of the app, and is then deleted or anonymized in line with this policy.
- Crash and diagnostics data, where collected, is kept only as long as needed to investigate and fix issues.
- Support emails are kept for as long as needed to handle your request and maintain a reasonable customer-service record.
We cannot delete information that Google holds solely under Google’s own policies. You may be able to use Google account or device controls, or Google’s privacy tools, for that data.
8. Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You should also keep your device and Google account protected with a screen lock and up-to-date software.
9. Children
Our apps are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete it.
If we ever publish an app designed for children or otherwise intended for the Google Play Families programme, that app will have a separate, Families-compliant privacy policy and Data safety declaration. This policy should not be relied on for such an app.
10. Your rights
Depending on where you live, you may have rights over personal information we hold about you. These may include the right to:
- ask whether we hold personal information about you and request access to it;
- ask us to correct inaccurate information;
- ask us to delete personal information we hold, subject to legal limits;
- withdraw consent where we rely on consent (for example, Android location permission for check-in, or advertising consent obtained through a CMP), without affecting the lawfulness of processing before withdrawal; and
- object to or restrict certain processing, or ask for data portability, where those rights apply under local law.
To make a request, email us at tech@quetzalcorp.com from a contact address we can reasonably use to identify the relevant enquiry. Please tell us which app the request relates to. We may need to verify your request and we may retain a record of it. We will respond within the time required by applicable law, or otherwise within a reasonable period.
Withdrawing location permission or advertising consent can be done on the device, as described above, without emailing us. If you delete an app, we may still hold limited records (for example, a past support email or a check-in record already stored for a workplace purpose) until those records are deleted under our retention practices.
If you are in the EEA or the United Kingdom, you may also have the right to complain to your local data protection authority. Google, as a separate controller of some ad and Play data, provides its own privacy tools and contact routes in Google’s Privacy Policy.
11. International transfers
We are based in Pakistan. Google and other service providers may process information on servers in other countries, including the United States and other locations where they operate. Those countries may have data-protection laws that differ from the laws in your country. Where such transfers occur, they are made in connection with providing the apps and the third-party services described in this policy, and are subject to the safeguards those providers describe in their own policies.
12. Changes to this policy
We may update this Privacy Policy from time to time, for example when we add an app, change a feature, or a legal or platform requirement changes. The “Last updated” date at the top of this page will change when we do. The updated policy will be posted at https://quetzalcorp.com/privacy. If a change is material, we will take additional steps that are reasonable in the circumstances, such as an in-app notice or an updated disclosure in the Play listing. You should review this page periodically.
13. Contact
For privacy questions, access or deletion requests, or to withdraw a consent that cannot be managed on the device alone, contact:
Quetzal Publications
Quetzal (Pvt.) Ltd., Ground Floor, 46-A1 Shayan Lane, Main Gulberg, Lahore 54000, Pakistan
Email: tech@quetzalcorp.com
See also our Terms of Service.